At Servicechrgesv, our Refund Policy adheres to standardized practices aligned with industry norms, ensuring fairness and transparency in our assessment procedures. We meticulously process refund claims, employing vigilant parameters to ensure equitable and justified decisions, aiming for mutual satisfaction. Our policies are flexibly applied to accommodate diverse needs and business scenarios.

Coverage & Scope:
This Refund Policy delineates Servicechrgesv’s approach to refunds, excluding practices of entities beyond our ownership or management, including third-party services and websites linked to Octal IT Solution.

Qualification for Refunds:
Refunds are considered under exceptional circumstances, after thorough investigation and attempts to resolve issues. Conditions for refund eligibility include:

Development/post-sales operations not initiated.
Issues beyond rectification.
Adherence to payment terms.
Non-exploitation of provided information for personal gain.
Valid and rational reasons for refund.
Demonstration of UI design and development skills.
Presentation of evidence supporting the refund claim.
Absence of billing disputes with banks or payment vendors.
Note: Violation of any condition renders the claim void. Refund decisions are final.

Refund Procedure:

Pre-Refund:

Process and analyze refund queries.
Match queries with applicable parameters.
Arrange and settle refunds as permissible.
Post-Refund:

Sign a proof agreement.
Destroy all shared information and communications, unless instructed otherwise.
Transaction:

Refunds may take 7-10 business days post-agreement.
Refunds are issued in the original currency; exchange rate discrepancies are the recipient’s responsibility.
Changes:
Octal IT Solution reserves the right to amend this policy at its discretion without prior notice. Users are advised to periodically review the policy for updates.

For further inquiries about our Refund Policy, contact us at greeneyes6205@gmail.com.